Futuresay is a platform to help adults learn languages through personal coaching and assessment.
It’s owned by Learn2 UK Limited, a UK-registered company that complies with the European Union’s Government Data Protection Regulation.
Under this regulation, your rights include the right to see the data that we hold about you and the right to demand its deletion.
There follows a short summary. You can download the full statement here.
We collect, store and process personal data for everyone who registers and takes lessons with us, as well as the coaches who provide those lessons.
Your records may contain:
Employment information - if you joined a group under your employer’s name
Lessons records - a record of the topics covered in each lesson
Assessment records - a record of the feedback that you receive from your interviews with Futuresay assessors
We use this data we can create invoices based on the lessons that you have received. We also use this data to personalise the coaching that you receive, track your progress and, in an anonymised form, create a record of recurring grammar errors.
We may need to share your personal information with other organisations or people. These organisations include other companies in our group. When you are taking lessons at your employer’s expense, we will also request additional permissions if your employer has asked for access to data for your assessments or lessons.
We ensure we have appropriate data sharing arrangements in place before sharing your personal data.
We do not sell your personal data to third parties under any circumstances.
We may also facilitate communication between individual users of our application, but in doing so we do not release personal contact details without prior permission.
Further information about the measures we use to protect data when being transferred internationally is available from us (via the contact details are set out below).
You have the right to:
ask us for access to, or rectification or erasure of your data
restrict processing (pending correction or deletion)
object to communications or direct marketing
ask for the transfer of your data electronically to a third party (data portability)
You have the right to lodge a complaint with the Information Commissioner’s Office at https://ico.org.uk/concerns/
Please contact us if you have any concerns or questions about the above information or you wish to ask us not to process your personal data for particular purposes.